Complaints Handling Team Lead

2 days ago


Maldon, Essex, United Kingdom Moat Homes Limited Full time
Key Responsibilities
  • Providing administrative support to the Customer Resolution team.
  • Managing and monitoring customer resolution, Housing Ombudsman, and MP enquiries mailboxes.
  • Ensuring that all work is carried out in accordance with company policies and procedures.

As a Complaints Handling Team Lead, you will play a crucial role in resolving customer complaints in a timely and professional manner. Your exceptional communication skills and ability to work under pressure will be essential in this role.

The estimated salary for this position is £24,500 per year.



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