Digital Trading Solutions Engineer

3 weeks ago


London, Greater London, United Kingdom B2C2 Full time

B2C2, a digital asset pioneer, is building the ecosystem of the future. With crypto-native technology and continuous product innovation, we are the partner of choice for diverse institutions globally. Our success is built on our unique approach to financial services.

We pride ourselves on our company culture and ability to attract top talent. This exciting opportunity in the Tech Support team will allow successful candidates to grow at a fast pace, work with the latest technologies, and maximize productivity.

Key Responsibilities:

  • Ensure maximum uptime for production trading systems using real-time monitoring
  • Provide expert-level support for complex technical issues related to our platforms and products
  • Develop specialist knowledge of trading environment-specific issues and coordinate across teams to solve system problems
  • Maintain high-quality internal documentation for troubleshooting processes and common issues
  • Train junior support engineers and provide guidance on daily operations
  • Lead incident response efforts, including investigation, documentation, and communication

Requirements:

  • At least 5 years of hands-on experience in a technical application support role within a trading firm, preferably in cryptocurrency, FX, or equities
  • Strong communication and interpersonal skills, with an understanding of financial products and trading system architecture
  • Experience reading code and developing scripts for automation and analysis
  • Able to work independently and as part of a global team, with flexibility in working hours

Salary: £60,000 - £80,000 per annum, depending on experience. Benefits include flexible working arrangements, training opportunities, and a vibrant office environment in London.



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