Senior Care Manager Lead

2 weeks ago


Devizes, Wiltshire, United Kingdom Smartcall Healthcare Full time

About You:

To excel in this role, you will need to be an accomplished leader with a deep understanding of the care sector, particularly in regards to running a successful care home. Your unique blend of clinical expertise and business acumen will enable you to drive positive change, foster collaborative environments, and promote a culture of continuous improvement.

You will be responsible for leveraging your extensive knowledge of care home operations, including clinical practices, staffing management, and compliance regulations, to develop and execute comprehensive turnaround plans. These plans should address specific challenges, such as underperformance, low staff morale, or declining resident satisfaction.

The ideal candidate will possess robust analytical and problem-solving skills, allowing them to assess complex issues, identify root causes, and devise effective solutions. Strong communication and interpersonal skills will also be crucial in building trust with colleagues, residents, and families, as well as fostering open dialogue throughout the transformation process.

In addition to your technical skills and qualifications, we seek individuals who share our commitment to delivering high-quality care and service. A passion for employee development, customer satisfaction, and operational excellence will be vital assets in this role.


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