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Commercial Account Specialist

2 months ago

Liverpool, Liverpool, United Kingdom YODEL Full time

The Commercial Account Specialist will play a key role in developing and sustaining valuable client relationships for Yodel's Commercial team.

As a Permanent Desk-Based Relationship Manager, you will act as the primary point of contact for a designated group of clients, ensuring seamless communication and exceptional service delivery.

The role of Client Relationship Development Specialist involves actively fostering long-term partnerships with existing clients, identifying opportunities for growth, and providing strategic guidance to ensure client satisfaction and retention.

You will work closely with the Commercial Sales Manager to develop and implement tailored solutions to meet client needs, leveraging your expertise in sales and relationship-building to drive business growth.

The ideal candidate will possess a strong understanding of client needs, a proven track record of delivering results, and excellent communication and interpersonal skills.

Responsibilities will include:

  • Developing and maintaining strong client relationships through proactive communication and tailored solutions.
  • Identifying opportunities for business growth and developing strategies to capitalize on these opportunities.
  • Providing exceptional customer service and ensuring client satisfaction.
  • Collaborating with internal stakeholders to ensure seamless service delivery and operational efficiency.
  • Managing sales processes and ensuring timely performance reporting and sales forecasting.

In return, we offer a dynamic and supportive work environment, opportunities for professional development, and a comprehensive benefits package.

If you are a results-driven and customer-focused individual with a passion for sales and relationship-building, we encourage you to apply for this exciting opportunity.