Product Support Specialist

3 days ago


London, Greater London, United Kingdom Exceed Human Resource Consultants Full time
Job Description

We are seeking a highly skilled Product Support Specialist to join our team at Exceed Human Resource Consultants. In this role, you will be responsible for providing technical support to customers, dealerships, and employees across the country.

The ideal candidate will have a strong background in mechanical engineering, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Coordinate and conduct training programs for employees, dealerships, and end customers.
  • Gather market intelligence on farming practices, machines, technology, and farmers' requirements.
  • Assist the sales team with technical specifications and configurations on quotes and orders.
  • Participate in product testing and development.
  • Update and develop parts manuals and brochures.

Requirements:

  • A Technical Engineering Qualification, preferably mechanical.
  • High level of computer literacy.
  • Ability to work under pressure and meet strict deadlines.
  • Fluency in Afrikaans and English.

Estimated Salary: R600,000 - R800,000 per annum.



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