Strategic Education Advisor

3 weeks ago


London, Greater London, United Kingdom School Business Services Full time
Job Overview

School Business Services is a leading supplier of education support services and budgeting software in the UK. As an experienced professional, you will be responsible for providing expert guidance to schools on the effective use of their Management Information Systems (MIS). The ideal candidate will possess excellent communication skills, a strong understanding of MIS systems, and the ability to resolve complex issues.

About You

We are seeking a highly skilled individual with experience in a similar or SaaS environment, preferably in the education sector. Your expertise in customer service, problem-solving, and communication will enable you to deliver exceptional results. You will also be proficient in Microsoft Office applications and have a comprehensive knowledge of business application software.

Responsibilities
  1. Provide consultancy, training, and helpdesk support to schools on the effective use of their MIS systems.
  2. Identify and resolve technical issues with supported applications, ensuring all requests are handled according to agreed procedures.
  3. Develop long-lasting relationships with clients by delivering innovative solutions to their needs.
  4. Ensure the quality of work meets professional standards and perform customer service visits as required.

The salary for this role is £38,000 - £42,000 per annum, depending on experience.



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