Business Process Analyst
5 days ago
We estimate the salary for this position to be around £55,000 - £65,000 per annum, based on the location in Chelmsford, Essex, and the job requirements.
The successful candidate will have the opportunity to work with various stakeholders, including Risk Management and Compliance, Information Technology and Digital Management, Reporting Business Entity, Team Operations, Insurance Broking Authority (IBA), and Claims Management.
Key Responsibilities:
- Supervise service delivery by third-party providers.
- Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and middle office duties.
- Prepare placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
- Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
- Maintain accurate and compliant record of placements.
- Utilise market and internal systems to facilitate the placement process.
- Support internal File Audit process, collaborating with File Review and Internal Audit team as required.
- Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.
Benefits:
We offer a competitive salary and benefits package, including access to training and development opportunities.
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