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Senior Meeting Coordinator

4 weeks ago

Lower Slaughter, United Kingdom The Slaughters Country Inn Full time

Location: Set in the heart of a picturesque village, The Slaughters Country Inn offers a traditional village inn experience. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn provides a relaxed yet professional environment to work in. The hotel may offer on or off-site staff accommodation to help team members relocate and settle into life at the hotel and local area comfortably. Additionally, free parking is available on-site at the hotel.

Role: As a Senior Meetings and Events Coordinator, you will work across both The Slaughters Country Inn and The Slaughters Manor House. You will collaborate with the Sales and Events Manager and wider team to organize various events, from private dinners to corporate meetings and exclusive use weddings.

Experience in a similar role is essential, and experience using Opera is advantageous, although not mandatory.

The role will include, but not be limited to:

  • Taking the lead on events from enquiry to the day of the event to ensure all client needs are met.
  • Coordinating and distributing the weekly event schedules.
  • Developing relationships with regular guests to maintain guest loyalty.
  • Serving as the main point of contact for both the client and hotel team on the day of the event and ensuring the smooth running of the event.
  • Delivering excellence in customer service by continuously identifying ways to delight and exceed customer expectations.
  • Actively promoting the hotel during all guest interactions.
  • Attending weekly operations meetings.
  • Supporting the Event Coordinator in day-to-day activities.

As part of our team, we welcome your passion, natural warmth, and humour to ensure our guests have an amazing experience every time. We're seeking friendly, warm, and cheerful individuals who are happy to work together as a team and enjoy the buzz and excitement of a busy hotel atmosphere. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated, and enjoy the hotel atmosphere.

To show our appreciation, we offer many perks:

  • Competitive pay - We offer a competitive rate of pay, irrespective of age, plus service charge and tips on top.
  • Please note the top end of the advertised pay for this role includes service charge.
  • Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels, plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
  • We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
  • We sustain you physically too, meals when you are on duty are free.
  • Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
  • We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
  • We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off, and a unique gift especially chosen for you.

We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £260 a month (close to £3,200 per year) over and above base pay, for a full-time employee.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts, and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special, and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon to our cool city centre Abode Manchester set in a 19th-century textile factory, two minutes from Piccadilly train station - to see the whole group, take a look here.

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other, and has a load of fun along the way. Send us a Whatsapp message with FAMILYFIRST to find out more, chat to us, and apply (or apply the normal way, whichever works best for you).