Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Engineer to join our team at IrvinGQ Limited. The successful candidate will have 3-5+ years of experience in engineering design and manufacturing, with a proactive customer-focused attitude and ability to work under pressure.
About the Role:
As a technical support engineer, you will be responsible for ensuring customer satisfaction with products and services. You will work closely with customers to understand evolving needs and introduce continuous improvements through modifications and minor design changes. This role involves active participation in fault investigations, process improvements, and bid preparation. Key skills include analytical problem-solving, CAD tool familiarity, adaptability, and strong attention to detail.
Requirements:
A bachelor's degree in engineering or equivalent is required. Advantageous skills include experience in regulated industries, Autodesk Inventor proficiency, and technical report writing. Additionally, a UK security clearance, UK driving license, and willingness to travel are necessary for this role.
Salary Range: £60,000 - £80,000 per annum.
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