Leisure Operations Manager

7 days ago


Porthcawl, Bridgend county borough, United Kingdom Parkdean Resorts Full time
Job Title: Leisure Operations Manager

About Us: At Parkdean Resorts, we are committed to creating unforgettable experiences for our guests. We're looking for a skilled Leisure Operations Manager to join our team

Salary Estimate: £30,000 - £35,000 per annum

Job Description:
We're seeking a highly organized and experienced Leisure Operations Manager to oversee the planning and execution of sports and leisure activities at our resorts. As a key member of our team, you will be responsible for ensuring the safety and satisfaction of our guests, while also maintaining high standards of customer service.

Key Responsibilities:
  • Develop and implement strategies to increase guest engagement and participation in leisure activities.
  • Manage and maintain all pool and plant equipment to ensure optimal performance and safety.
  • Collaborate with the team to deliver exceptional customer service and resolve any issues that may arise.

Required Skills and Qualifications:
To be successful in this role, you will need:
  • A current NPLQ Lifeguard qualification and ideally a RLSS or STA Trainer qualification.
  • Excellent communication and leadership skills.
  • The ability to work independently and as part of a team.

Benefits:
  • The opportunity to gain professional qualifications.
  • Clear career progression pathways.
  • Up to 50% off holidays with us.
  • 25% off holidays for friends and family.
  • 30% off park activities, food and drink.

What You'll Be Doing:
You will provide a seamless and memorable experience for our guests and owners, ensuring their safety and satisfaction while delivering exceptional customer service.

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