Executive Chef
1 day ago
The Customer Dedicated Executive Chef will be responsible for developing and implementing culinary concepts for a strategic airline partner, aligning with their brand values and corporate identity. This role requires a high level of customer focus, with a strong emphasis on delivering world-class menu development and production services.
Main Responsibilities- Develop and implement culinary concepts that meet the airline's brand and corporate identity requirements.
- Work closely with the Commercial Account Team to ensure a high level of customer experience is maintained.
- Act as the gategroup expert with respect to the culinary offering the airline provides its customers with.
- Engage with the customer to understand their needs and meet customer requirements.
- Develop and maintain relationships with Division Regional Executive Chefs and Airline Unit Chefs to ensure clear communication of expectations and deliverables.
- Partner with the Customer Lead Executive Chefs and Regional Executive Chefs to ensure seamless integration of menu requirements into production.
- Act as the point of contact for the customer regarding menus, food, and kitchen service requirements.
- Monitor customer feedback and ensure appropriate corrective actions are taken in a timely manner.
- Travel to designated units to inspect, audit, train, and make recommendations for improvements.
- Certification/Degree/Diploma from a recognized post-secondary culinary institution.
- Extensive experience as an Executive Chef, ideally with previous experience in a similar role.
- Experience in a menu design/planning role is essential.
- Experience in an In-flight catering or a high-volume food service environment preferable.
- Extensive experience in managing a large-scale food manufacturing department and associated teams.
- Previous experience of managing budgets, financial and performance-related KPIs/targets.
Gategroup is the leading independent global provider of products, services, and solutions related to a passenger's on-board experience. We specialize in catering and hospitality, provisioning and logistics; and on-board products and services to companies that serve people on the move.
Our portfolio is designed to meet the fast-changing needs of our customers around the world. We do this by offering end-to-end solutions through our group of companies. While each company addresses a specific market need, together they can also operate in an integrated way to provide a 'one-stop-shop' for our customers.
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