Field Service Technician

3 weeks ago


Surrey, United Kingdom TSG UK Solutions Ltd Full time

TSG UK Solutions Ltd is expanding its field service teams to provide top-notch solutions to its customers nationwide. We are seeking a skilled Field Service Technician to join our Surrey-based team.

This is an excellent opportunity for a career-driven individual who thrives in a dynamic environment. As a Field Service Technician, you will be directly involved in the servicing, maintenance, and repair of jet and roll-over washing equipment at customers' sites and petrol forecourts across the South East and London area.

Key Responsibilities:

  • Conduct daily diagnostic testing, troubleshooting, and repair of vehicle wash equipment, including bus, car, and HGV jet and roll-over washing facilities.
  • Commission new equipment related to jet and roll-over washing facilities.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLAs.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.

Requirements:

  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness.
  • Confident in the use of hand tools.
  • Strong customer service skills with the ability to interact confidently and professionally with end customers.
  • Flexible approach with the ability to work alone or as part of a team.
  • Comfortable working at height.
  • Good communication skills.
  • Understanding of PC hardware (networking and IT troubleshooting is a plus).

TSG UK Solutions Ltd is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We recognise the value that a diverse and inclusive workforce brings and strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK Solutions Ltd.



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