Trade Support Associate

1 month ago


London, Greater London, United Kingdom Centre People Full time

A dedicated team member is required to provide exceptional support to the international soft commodities trading team at Centre People. The ideal candidate will possess a strong background in office administration, trade support, sales admin, or logistics admin, with a focus on delivering timely and well-executed support to the team.

Responsibilities:
  1. Ensuring the seamless administration of contracts and their maintenance.
  2. Issuing call-offs and shipping instructions to suppliers, ensuring timely and accurate communication.
  3. Logging customer call-offs on the ERP system, including price checks, stock levels, and credit checks when necessary.
  4. Providing exceptional customer and supplier liaison, fostering strong relationships and ensuring smooth communication.
  5. Conducting forward planning and position analysis, reporting any anomalies to traders and providing valuable insights.
  6. Assisting with pricing and cost exercises for new business tenders, ensuring accurate and competitive pricing.
  7. Coordinating stock allocations for logistics, ensuring efficient and timely delivery.
  8. Maintaining the trading position to support traders in sales, providing valuable insights and analysis.
  9. Issuing shipment F-Files from start to finish, including import/export documentation and addressing any issues or amendments with suppliers.
  10. Issuing instructions to agents, shipping lines, and warehouses, ensuring timely and accurate communication.
  11. Following up on supplier payments, ensuring prompt and efficient payment processing.
  12. Managing trade finance, including collections and letters of credit where applicable.
  13. Monitoring ETAs and advising traders of any major changes that may impact supply to clients.


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