Data Management Director

4 weeks ago


Mansfield, Nottinghamshire, United Kingdom Marks and Spencer Full time

About the Role

As a Data Management Director at Marks and Spencer, you will be responsible for driving profitability and sales through supporting the delivery of the Retail Plan and Store KPI's. This includes driving commercial impact and results by embedding change and coaching colleagues to accelerate performance and personal growth.

Key Responsibilities

  • Support the store to trade safely and legally, protecting Customers, Colleagues, and the M&S brand.
  • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well.
  • Use data and insight to improve customer in-store experience, improve the operation, and drive performance.

Technical Skills/Experience

  • Ability to lead a team to deliver excellent customer service and KPI's across the store.
  • Good understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems.
  • Use all available data and MI to identify commercial, visual, cost savings, and customer opportunities to increase profit.

Estimated Salary: £60,000 - £80,000 per annum



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