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Food and Beverage Supervisor

1 month ago

Manchester, United Kingdom ASM Global - Europe Full time
About the Role

We are seeking a highly motivated and experienced individual to join our food and beverage team as a Full-Time Supervisor. This is an exciting opportunity to work in a fast-paced premium environment, ensuring our guests receive top-notch service, whether in our restaurant, bars, or during special events.

Key Responsibilities
  • Assist the catering event manager with event and conference logistics, and act as the Food & Beverage Duty Manager when senior management is unavailable.
  • Provide support to food and beverage staff, acting as a liaison between them and management, ensuring a seamless flow of operations.
  • Work closely with other departments to meet all client catering requirements for various functions.
  • Participate in the recruitment, induction, and ongoing training of new staff members and lead briefings for casual teams.
  • Ensure adherence to Food Hygiene, Health & Safety, and Allergen regulations, implementing these standards across all areas.
  • Oversee the café bar, restaurants, bars, and events on both event nights and non-event days.
  • Manage till floats and reconciliations according to company policy.
  • Order and monitor stock levels based on anticipated business needs.
Requirements
  • Impeccable customer service skills and a passion for delivery with finesse.
  • Experience operating in a fast-paced premium environment in either hospitality or retail.
  • Professional and articulate communication skills.
  • A track record working in a guest/customer facing role.
  • A can-do approach with a positive attitude when it comes to facing challenges.