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Accommodation Office Team Leader

2 months ago

Leeds, Leeds, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving commercial growth.

Key Responsibilities
  1. Lead by example, demonstrating a customer-centric approach and a passion for delivering excellence in service.
  2. Develop and maintain a positive and forward-thinking team culture, fostering a collaborative and supportive environment.
  3. Work closely with the Store Manager to review store performance data, identifying areas for improvement and implementing effective solutions.
  4. Drive commercial growth through effective sales strategies and promotions, ensuring the store meets its targets.
  5. Recruit, train, and develop a high-performing team, ensuring they have the skills and knowledge to deliver exceptional customer experiences.
What We Offer

As a Team Leader at Card Factory, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our business. We offer a competitive salary, comprehensive training, and opportunities for career progression.