Furniture Retail Manager

4 days ago


Letchworth, Hertfordshire, United Kingdom HSL Chairs Full time
About the Role

We are seeking an experienced Furniture Retail Manager to lead our team and drive sales growth in one of our UK stores. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales performance, and building a high-performing team.

Key Responsibilities
  • Lead and manage a team of sales assistants to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to increase revenue and improve customer engagement.
  • Monitor and control store expenses to ensure profitability.
  • Build strong relationships with customers, colleagues, and stakeholders to drive business growth.
  • Stay up-to-date with industry trends, competitor activity, and market conditions to inform business decisions.
Requirements
  • Proven experience in furniture retail or a related field, preferably as a manager or leader.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong sales and customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work flexibly, including weekends and holidays, to meet business needs.
  • Knowledge of customer relationship management (CRM) systems and data analysis tools.
What We Offer
  • A competitive salary of £25,586.50 per annum, based on experience.
  • A comprehensive benefits package, including contributory pension, death-in-service cover, 30 days' holiday (pro rata), discretionary bonus, and health cash plan.
  • Opportunities for professional development and career advancement within our growing company.
  • A dynamic and supportive work environment, with a passionate team dedicated to delivering exceptional customer experiences.

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