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Customer Service Representative

2 months ago


Andover, United Kingdom Attega Group Ltd Full time
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at Attega Group Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service via various channels, including emails, calls, and webchat.

Key Responsibilities
  • Be the primary point of contact for customers, responding to their queries in a professional and timely manner.
  • Liaise with internal departments to ensure seamless delivery of services and meet Service Level Agreements (SLAs).
  • Provide top-notch customer service, ensuring that all customers receive a high level of satisfaction.
Requirements
  • Strong customer service skills, with excellent communication skills (written, oral, and listening).
  • Ability to work in a fast-paced environment, with a focus on delivering results.
  • Immediate availability or short notice period.
What We Offer
  • A competitive hourly rate of £13.44.
  • 25 days of annual leave.
  • On-site parking.

This is a full-time, temporary to permanent role, with a 9am-5pm, Monday to Friday schedule. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.