Hospitality Team Member
2 weeks ago
Grosvenor Casinos Limited is seeking a skilled Food and Beverage Team Member to join our team, providing exceptional customer service in a fast-paced environment.
This role includes a competitive salary, with an estimated £9.50 per hour based on 20 hours worked per week.
Key Responsibilities:
- Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues efficiently.
- Maintain a high level of product knowledge, including food and beverage offerings, promotions, and events.
- Work collaboratively with colleagues to ensure seamless service delivery, supporting each other during peak periods.
- Ensure accurate cash handling and management of float, maintaining a clean and organized workspace.
- Participate in ongoing training and development programs, enhancing your skills and knowledge to meet the evolving needs of the business.
What You'll Need:
- Good communication and interpersonal skills, with the ability to work effectively in a team environment.
- Basic mathematical skills, with attention to detail and accuracy when handling cash and managing stock.
- Flexibility and adaptability, with willingness to work varied shifts, including evenings and weekends.
- A positive attitude, with enthusiasm for delivering exceptional customer experiences.
Our Benefits:
- Competitive pay and benefits package, including paid breaks and a pension scheme.
- Opportunity to complete a funded Apprenticeship, enhancing your skills and career prospects.
- Uniform provided, along with access to employee discounts and rewards.
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