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Freight Operations Coordinator

2 months ago

SunburyonThames, United Kingdom Gleeson Recruitment Group Full time
About the Role

Gleeson Recruitment Group is seeking a highly skilled Freight Operations Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating the movement of goods by air, ocean, and road.

Key Responsibilities
  • Manage service operations, supply information, and generate quotes for various transportation modes.
  • Provide exceptional customer service across all transportation channels.
  • Oversee the entire shipment process to ensure precise and timely bookings.
  • Expedite the processing of shipment information to prevent potential delays.
  • Communicate with customers to provide tailored quotations based on their specific needs.
  • Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
  • Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
  • Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
  • Interact with customers professionally and courteously.
  • Contribute to business development initiatives.
  • Maintain precise documentation, records, and system updates to uphold data integrity.
Requirements
  • Experience in handling multiple modes of freight (Air, Ocean & Road).
  • Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc.
  • At least 2 year of experience in the freight industry.
  • Strong Account Management skills.
About Us

Gleeson Recruitment Group is a disability confident employer and welcomes applicants of all backgrounds, experiences, and abilities.