Sales Ambassador

At FatFace, we are passionate about creating a fun and inclusive work environment where our team members can thrive. For over 30 years, we have been dedicated to bringing style and positivity to our customers' lives through the clothes we make, the things we do, and the values we hold dear.

We are seeking an enthusiastic and customer-focused individual to join our Ashbourne store crew as a Sales Ambassador. As the face of our business, you will be responsible for delivering exceptional customer service, providing product knowledge, and ensuring a memorable experience for every customer who walks into our store.

• Greet and thank customers in a friendly and professional manner.
• Provide expert advice on products, helping customers find the best solutions for their needs.
• Process sales, orders, and refunds efficiently and accurately.
• Help with stock replenishment, deliveries, and visual merchandising.
• Maintain a clean and organized store environment.
• Stay up-to-date with company promotions and activities.
• Support floor moves, sale set-ups, and launches.

• Excellent communication and interpersonal skills.
• A positive attitude and a passion for delivering exceptional customer service.
• Ability to work in a fast-paced environment and multitask effectively.
• Confidence in taking initiative and working independently.
• Team player with excellent time management skills.

• 25 days holiday plus bank holidays.
• Generous monthly discount allowance.
• Access to Perkbox, our online platform offering discounts, home workouts, and wellbeing content.
• Dental insurance (employee-funded).
• Pension scheme.
• EAP support around the clock.
• Sick pay allowances.
• Sabbatical leave in line with service.
• Enhanced family-friendly policies, including maternity leave.
• Refer-a-friend scheme.

£22,000 - £25,000 per annum, depending on experience.