Dispute Resolution Officer

4 weeks ago


Bristol, Bristol, United Kingdom Essential Employment Full time

Registration Officer

**Job Summary:**

We are seeking a highly organized and detail-oriented Registration Officer to join our team at Essential Employment. As a Registration Officer, you will be responsible for providing exceptional customer service to the public, handling incoming calls and in-person inquiries, and performing various administrative tasks.

**Key Responsibilities:**

* Provide excellent customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner
* Handle incoming calls and in-person inquiries, providing information and assistance as needed
* Make appointments for registrations of births, deaths, and notices of marriage or civil partnership
* Utilize Microsoft Office and registration programs to perform administrative tasks
* Take payments for ceremonies over the phone
* Copy certificates for incoming applications
* Register marriages at the register office

**Requirements:**

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Proficiency in Microsoft Office and registration programs
* Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

* Competitive hourly rate
* Opportunity to work in a dynamic and supportive team environment
* Professional development and growth opportunities

If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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