Highly Skilled Network and Systems Engineer
17 hours ago
Xact Placements Limited is seeking a Highly Skilled Network and Systems Engineer to join their IT infrastructure team. As a leading Managed Services Provider, we deliver exceptional IT support and solutions to our clients, and we're looking for someone who can help us take it to the next level.
Job SummaryIn this role, you will be responsible for handling complex technical issues, either from direct client contact or escalation. You will work with various Microsoft technologies, providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues.
Key Responsibilities- Provide technical support: Troubleshoot complex issues across a variety of Microsoft technologies (Windows, Microsoft 365, Azure, etc.) and provide exceptional onsite and remote technical support to clients.
- Microsoft technology expertise: Manage and troubleshoot issues related to Microsoft 365, Azure, Active Directory, Microsoft Exchange, and Windows Server environments.
- Network troubleshooting: Investigate and resolve issues related to DNS, DHCP, firewalls, VPNs, and general network configurations.
- Actively identify and recommend improvements or enhancements to clients' IT infrastructure, including hardware, software, and managed services.
- Collaboration with senior and project teams: Escalate advanced issues to the senior team when necessary and assist in project implementations as needed.
- In-depth Microsoft knowledge: Strong technical skills with Windows Server, Microsoft 365 (including Exchange, SharePoint, and Teams), Azure AD, and Microsoft Active Directory.
- Networking: Comprehensive understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and router/switch configurations.
- Microsoft certifications: Certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Experience with cloud platforms and services, particularly Microsoft 365.
- Project experience: Exposure to IT project work, such as migrations, deployments, or upgrades.
The estimated salary for this role is around $90,000 per annum, depending on location and experience.
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