Social Housing Repairs Coordinator

4 days ago


West Wickham, Greater London, United Kingdom Spencer & James Limited Full time

Join our team as a Housing Repair Operations Lead and play a key role in delivering exceptional repair and maintenance services on social housing contracts in South East London.

About the Role

We are seeking an experienced and skilled Supervisor to lead our frontline service and ensure that our repairs and maintenance activities meet and exceed our service standards and performance goals.

Key Responsibilities:

  • Manage and optimize work schedules to ensure efficient use of resources.
  • Represent our company at client and resident meetings, promoting our commitment to quality and reliability.
  • Oversee responsive repairs to meet and exceed performance targets.
  • Effectively manage material costs and maintain accurate records.
  • Monitor work quality through regular inspections, performance reviews, and customer satisfaction surveys.
  • Lead and develop your team, ensuring optimal staffing to deliver exceptional service.

Requirements:

  • Proven experience as a Supervisor in responsive maintenance or a similar field.
  • Full UK Driving Licence
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • SSSTS Certification


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