Senior Director of Global Engagement Services

3 weeks ago


WestonsuperMare, North Somerset, United Kingdom Gated Talent Full time

At Gated Talent, we're seeking a seasoned senior leader to oversee our Global Engagement Services teams. As the Director of Global Engagement Services, you'll play a critical role in bridging the gap between Sales and Implementation Services.

Key Responsibilities:

  • Develop and maintain key relationships with Corporate, Sales, and Service Delivery partners, particularly at the Director and VP level.
  • Lead a high-performing consultative team focused on services selling, driving ARR and services revenue growth.
  • Manage a target-driven environment, track record of over-achieving targets, and excel in pipeline management and communication with Sales and Services Management.
  • Drive strategic initiatives to develop new tools, processes, packages, and service offerings, positioning and selling services to clients.
  • Partner with the UKG Sales organization and Services lines of business to pursue and close services and product opportunities.
  • Enhance the overall Margin and value of strategic deals through presenting and positioning creative service solutions.
  • Support the teams by driving solutions and strategies that directly contribute to winning the largest, most complex opportunities.
  • Coordinate the sales process to completion, ensuring all Services resources and collateral are utilized effectively.
  • Interface with senior management to ensure approvals for non-standard pricing approaches.
  • Possess strong communication skills, customer-facing experience at all levels, including the C level, and a willingness to travel up to 25%, including international travel.
  • Hold a Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.

The pay range for this position is $155,200 to $223,100, with opportunities for short-term and long-term incentives as part of total compensation.



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