Customer Service Lead

1 week ago


Hampshire, United Kingdom Liberation Group Full time

We are a pioneering hospitality company that prides itself on empowering our teams with the autonomy to deliver exceptional customer experiences in a unique and vibrant environment.

As a Front of House Team Leader, you will be responsible for delivering outstanding bar and waiting hospitality to our customers and supporting our management team in leading a shift.

This role is located at our Georgian coaching inn, nestled in the heart of the historic village of Hursley. Our beautiful village inn boasts luxurious touches, inspired by our stunning surroundings.

What makes this opportunity truly special?

  • You'll have the chance to work for an award-winning business, renowned for its exceptional food and beverage offerings and commitment to employee development.
  • Access to Liberation Life, a comprehensive platform offering cash-back rewards, discounts, and benefits.
  • The opportunity to work in a diverse and eclectic environment, gaining experience across multiple businesses and food offers.
  • A competitive hourly rate, plus equal share of great tips and 75% off food on shift. Accommodation may also be available.
  • Industry-leading training and development opportunities, including bespoke training plans and access to our 'Pillars of Progression' programme.
  • Ongoing support and coaching from our operations team and experienced managers.
  • Collaboration with high-quality, locally sourced food and drink producers, including our own award-winning beer.
  • We provide the tools you need to succeed and have invested significantly in our properties.
  • Enjoy team events, training courses, and exclusive supplier discounts, as well as 50% off food on shift.
  • A business that cares about your well-being, with a focus on mental health and support through our Employee Assistance Program.


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