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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of the store, leading and developing a team of retail professionals, and delivering exceptional customer service.
Key Responsibilities- Lead and motivate a team of retail professionals to achieve sales targets and provide excellent customer service
- Manage the store in the absence of the Store Manager, making key decisions to ensure the smooth operation of the store
- Monitor and control stock levels, manage cash processes, and maintain a high level of stock integrity
- Develop and implement strategies to improve sales performance, customer satisfaction, and team engagement
- Collaborate with the Store Manager to achieve business objectives and implement company initiatives
- Proven experience in a retail leadership role, with a strong track record of delivering sales growth and improving customer satisfaction
- Excellent communication and interpersonal skills, with the ability to motivate and develop a team
- Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business results
- Ability to work flexibly, including evenings and weekends, and to travel to other stores as required
- Knowledge of retail operations, including stock management, cash handling, and customer service
- A competitive salary and benefits package, including a generous holiday allowance and pension scheme
- Ongoing training and development opportunities to help you achieve your career goals
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
- The opportunity to work for a leading retailer, with a strong commitment to customer satisfaction and employee development