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Store Operations Manager

2 months ago


Preston, Lancashire, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of the store, leading and developing a team of retail professionals, and delivering exceptional customer service.

Key Responsibilities
  • Lead and motivate a team of retail professionals to achieve sales targets and provide excellent customer service
  • Manage the store in the absence of the Store Manager, making key decisions to ensure the smooth operation of the store
  • Monitor and control stock levels, manage cash processes, and maintain a high level of stock integrity
  • Develop and implement strategies to improve sales performance, customer satisfaction, and team engagement
  • Collaborate with the Store Manager to achieve business objectives and implement company initiatives
Requirements
  • Proven experience in a retail leadership role, with a strong track record of delivering sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business results
  • Ability to work flexibly, including evenings and weekends, and to travel to other stores as required
  • Knowledge of retail operations, including stock management, cash handling, and customer service
What We Offer
  • A competitive salary and benefits package, including a generous holiday allowance and pension scheme
  • Ongoing training and development opportunities to help you achieve your career goals
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
  • The opportunity to work for a leading retailer, with a strong commitment to customer satisfaction and employee development