Senior Manager of Cash Services
4 days ago
About This Opportunity
We are seeking a highly skilled and experienced professional to join our team as a Global Payments and Cash Management Lead. As a senior operations leadership role, this position requires strong leadership and strategic management skills, as well as the ability to work collaboratively with cross-functional teams.
The successful candidate will be responsible for overseeing the Global Payments & Cash Management Operations (PCMO) group, which includes delivering core cash & liquidity management operations & treasury trade support services. The role reports to the Global Head of Cash Services (Global Payments & Cash Management Operations) and requires strong leadership and strategic management skills.
Major Duties
- Evaluates key business challenges and directs the development of new or innovative solutions.
- Guided by Northern Trust and/or organization functional strategy, impacts results of the company, a major operational segment, or company-wide organization function.
- Defines the function and necessary production organization to carry out business objectives.
- Proactively researches and coordinates enhancements and transformation.
- Supports Business in providing thought leadership to benefit NT.
- Partners with the Head of GS and Service RM's to improve the function.
- Responsible for maintaining quality service with future considerations.
- Ensures changes match industry trends and client expectations in terms of partnering with technology and service delivery.
- Effectively manages the financial health of the practice and remains within budget.
- Advocates for cost-effective strategies that meet client needs.
- Identifies opportunities for continuous efficiencies, scale, and value.
- Organizes the functional work from a process and locational regulatory standpoint.
- Responsible for control and risk management.
- Provides input to Talent Decisions as related to upskilling the function from a service perspective.
- Effectively manages change and transformation objectives.
- Point of contact for issues specific to functions under management.
- Coordinates operational response to complex issues.
- Accountable for delivering quality solutions with an eye to the future of expense management and client service delivery.
- Collaborates with other Practice Execs and capabilities to deliver an overall seamless operational offering.
Requirements
- Bachelor's degree in a relevant field.
- Minimum 10 years of experience in a senior operations leadership role.
- Strong leadership and strategic management skills.
- Ability to work collaboratively with cross-functional teams.
- Proven track record of success in driving change and improving operational efficiency.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to adapt to changing priorities and deadlines.
Estimated Salary
$175,000 - $250,000 per year, depending on location and experience.
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