Customer Service Representative

1 week ago


Blackburn, Blackburn with Darwen, United Kingdom Lidl GB Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work efficiently to maintain a high level of customer satisfaction, ensuring our customers receive a fast and friendly service.
  • Contribute to the overall success of the store by maintaining a clean and organized store environment, including the bakery and middle aisles.
  • Support the store team in achieving sales targets and promoting our products to customers.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • A discount on Lidl products.
  • A pension scheme.

Requirements

  • Excellent communication and interpersonal skills.
  • A positive attitude and a willingness to learn.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Why Join Lidl GB?

Lidl GB is a dynamic and growing company that offers a range of career opportunities. We are committed to providing our customers with the best possible shopping experience and our team members with a supportive and inclusive work environment.



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