Customer Service Representative
1 week ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work efficiently to maintain a high level of customer satisfaction, ensuring our customers receive a fast and friendly service.
- Contribute to the overall success of the store by maintaining a clean and organized store environment, including the bakery and middle aisles.
- Support the store team in achieving sales targets and promoting our products to customers.
- Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A fun and supportive work environment.
- A discount on Lidl products.
- A pension scheme.
Requirements
- Excellent communication and interpersonal skills.
- A positive attitude and a willingness to learn.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work a variety of shifts, including evenings and weekends.
Why Join Lidl GB?
Lidl GB is a dynamic and growing company that offers a range of career opportunities. We are committed to providing our customers with the best possible shopping experience and our team members with a supportive and inclusive work environment.
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