IT Infrastructure Specialist

1 month ago

London, Greater London, United Kingdom Planet Education Networks Full time
Job Title: IT Infrastructure Specialist

Planet Education Networks is seeking an experienced IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for providing comprehensive support for the management, maintenance, and enhancement of our IT infrastructure across multiple campuses.

Key Responsibilities:

  • Perform routine administration of our IT infrastructure and network, across various locations.
  • Implement and maintain basic network security measures for our various different locations.
  • Handle and forward requests for IT Hardware, equipment, and services.
  • Oversee the configuration, deployment, and management of company devices, including desktops, laptops, and mobile devices.
  • Ensure all devices are updated with the latest software and security patches.
  • Create and maintain comprehensive documentation for IT infrastructure, including system configurations, network maps, and operational procedures.
  • Assist in developing, implementing, and managing IT policies and procedures, ensuring alignment with industry standards and regulatory requirements.
  • Support the implementation of IT infrastructure for new campuses or offices, ensuring seamless integration with existing systems.
  • Coordinate with external vendors, contractors, and internal teams to meet project milestones and deadlines.

Requirements:

  • A minimum bachelor's degree in IT or a related field.
  • 1-2 years of experience in 1st Line support.
  • Microsoft Windows 10,11 and MacOS, iOS and setting up Printers.
  • Intune, Azure administration, Microsoft Office 365, SharePoint, Teams, OneDrive, MS Entra ID, DHCP and DNS.
  • An understanding of Wireless network technologies (Unifi).
  • Understanding of SIP/IP telephone Systems.
  • Must be a self-starter and have excellent time keeping management skills.
  • Be organized, planful and prioritize varied workloads and work to strict deadlines.
  • Previous experience in an IT Support role, preferably within an educational institution.
  • Strong organizational skills and the ability to work under pressure and willing to travel between sites.

Benefits:

  • Annual leave (5.6 weeks) + bank holidays.
  • Workplace pension scheme.
  • Statutory Sick Pay.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)

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