Front of House Operations Manager

1 week ago


Llandudno, Conwy, United Kingdom Thomas Franks Ltd Full time

Job Title: Front of House Operations Manager

We are seeking a Front of House Operations Manager to join our team at Thomas Franks Ltd. As a key member of the management team, you will be responsible for managing the front of house operations and ensuring exceptional customer service.

The ideal candidate will have previous experience in a fast-paced catering environment and be looking to progress into a leadership role. You will be expected to ensure all front of house staff are working to the required standards and completing their tasks efficiently.

The salary for this position is approximately £26,000 - £31,000 per annum, depending on experience.

Main Responsibilities:
  • Manage front of house operations, including service rota and cleaning schedules
  • Lead the front of house team and ensure excellent customer service
  • Ensure compliance with health and safety regulations
  • Train and develop front of house staff
  • Maintain high standards of presentation and cleanliness

Benefits include volunteer leave, cycle to work scheme, and unrivalled individual training and development.



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