Agricultural Equipment Technician

4 weeks ago


Acton, Greater London, United Kingdom P Tuckwell Ltd Full time

Job Function:

As a Service Technician at P Tuckwell Ltd, you will be responsible for delivering high-standard diagnostics, servicing, and repairs to John Deere and other agricultural equipment for new and existing customers.

This is a customer-facing role that requires building strong relationships and delivering world-class customer service.

Key Responsibilities:

  • Service and maintain John Deere and other agricultural equipment to the manufacturers' specifications.
  • Repair and service machines to the agreed work plan to bring them up to the required standards.
  • Inspect and test completed machines to ensure they are operating at expected performance levels, reporting any further defects or suspect conditions to the customer.
  • Ensure due care is given to customer and company property.
  • Provide the best possible levels of customer service at all times.
  • Collaborate with team members to strengthen technical skills and expertise.

Requirements:

  • Experience – a qualified technician with knowledge and experience of a variety of machinery, ideally construction, agricultural, industrial, or commercial vehicle-based machines.
  • Relationship Builder – ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
  • Communication – ability to effectively communicate both internally and externally.
  • Presentation of a professional image at all times.
  • A valid driving licence is essential.


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