Customer Service Representative

4 weeks ago


Dorchester, Dorset, United Kingdom Magna Housing Ltd Full time
Customer Care Advisor (Part-Time)

We are seeking a skilled and dedicated Customer Care Advisor to join our team at Magna Housing Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide high-quality customer service via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Meet and exceed customer satisfaction targets.
  • Stay up-to-date with company policies and procedures to provide accurate information to customers.
What We Offer:
  • A competitive salary of £19,470 per annum, plus benefits.
  • A 30-hour per week schedule, with flexible working arrangements to suit your needs.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology and software applications.
How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your CV and a cover letter, to us by the closing date of 22nd October 2024 (Midday). We look forward to hearing from you



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