Customer Service Representative
4 weeks ago
We are seeking a skilled and dedicated Customer Care Advisor to join our team at Magna Housing Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide high-quality customer service via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to ensure seamless customer experience.
- Meet and exceed customer satisfaction targets.
- Stay up-to-date with company policies and procedures to provide accurate information to customers.
- A competitive salary of £19,470 per annum, plus benefits.
- A 30-hour per week schedule, with flexible working arrangements to suit your needs.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in using technology and software applications.
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your CV and a cover letter, to us by the closing date of 22nd October 2024 (Midday). We look forward to hearing from you
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