Director of Enterprise Client Solutions

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Ekco Group Full time

We're seeking a seasoned professional to lead our UK Engagement Team, supporting enterprise and commercial clients. Reporting to the UK Client Engagement Director, this role is critical within our MSP/ MSSP organization.

The successful candidate will have a proven track record in managing large client engagement teams, be skilled in strategic account management, and bring a client-first approach to our rapidly growing organization.

Key Responsibilities

  1. Team Leadership & Development: Lead, mentor, and develop a team of 30-40 Engagement Leads responsible for enterprise and commercial client accounts. Recruit, develop, and retain high-performing Relationship and Account Managers skilled in strategic account management.
  2. Account Growth & Retention: Own accountability for client satisfaction and growth across enterprise and commercial accounts. Develop and oversee account roadmaps and future-oriented strategies, aligning with client goals and mutual growth.
  3. Operational Excellence & Advocacy: Ensure operational effectiveness through KPI management, process optimization, and best practices within the engagement team. Address service delivery gaps proactively, working closely with service delivery teams to ensure quality and responsiveness meet client needs.

About You:

  1. 10+ years of experience in client engagement, account management, or relationship management roles within the MSP, IT, or tech sector, with a strong focus on enterprise and commercial accounts.
  2. Proven ability to lead, inspire, and scale a large client engagement or account management team.
  3. Excellent interpersonal, negotiation, and communication skills with the ability to engage senior-level client stakeholders.

Benefits:

  • 25 days leave + public holidays
  • 1 day Birthday leave per year
  • Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
  • Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
  • EkcOlympics - a global activity for fun
  • Learning & development - Unlimited access to Pluralsight learning platform

Why Ekco:

Cultivating an environment that promotes diversity, equality, inclusion, and belonging. Flexible working with a family-friendly focus are at the core of our company values.

This role is ideal for a motivated, strategic leader who thrives in a client-centric environment, enjoys building and managing teams, and is committed to excellence in client engagement and satisfaction.



  • Milton Keynes, Milton Keynes, United Kingdom Austin Fraser Full time

    About the Role:We are seeking an Enterprise Solutions Director to lead our team in Milton Keynes. This is a permanent role with a salary of £85,000 and a hybrid work arrangement (3 days in the office, 2 days working from home).Main Responsibilities:Provide strong leadership to inspire and motivate the team.Oversee the technical architecture and design of...


  • Milton Keynes, Milton Keynes, United Kingdom Addition+ Full time

    Job Title: Enterprise Solution DesignerWe are seeking a highly skilled Enterprise Solution Designer to join our team at Addition+. As a key member of our organization, you will play a vital role in shaping the future of our company.The ideal candidate will have a strong background in enterprise solution design and implementation. They will be responsible for...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    **About the Role**">We are seeking an experienced Enterprise Solutions Architect to help define and drive forward our technology strategy, focusing on business process evolution and enterprise software solutions.The successful candidate will have excellent knowledge of the enterprise software landscape and experience working with CRM, BPM, payments, and/or...


  • Milton Keynes, Milton Keynes, United Kingdom TECHOHANA Full time

    We're looking for a skilled Salesforce Solution Architect to lead the design and architecture of Salesforce solutions at TECHOHANA. As a key member of our team, you will be responsible for shaping the overall architecture of the Salesforce platform, ensuring it aligns with business needs and strategic goals. Your main responsibilities will include designing...


  • Milton Keynes, Milton Keynes, United Kingdom Erin Associates Ltd. Full time

    Are you a highly skilled Enterprise Software Engineer looking for a new challenge? Look no further than Erin Associates Ltd. in Milton Keynes, UK! With a competitive salary range of £65,000 - £80,000 per annum and excellent benefits, this position offers the ideal opportunity to grow your career in the field of enterprise software engineering.About the...


  • Milton Keynes, Milton Keynes, United Kingdom Hamilton Barnes Associates Limited Full time

    About the RoleHamliton Barnes Associates Limited is looking for a talented Enterprise Network Solutions Architect to design, build, and deliver cutting-edge network solutions. The successful candidate will have a strong foundation in CCNP-level routing and switching, as well as a solid understanding of SD-WAN and its contribution to network transformation...


  • Milton Keynes, Milton Keynes, United Kingdom CV Library Full time

    We are looking for a highly skilled Snowflake Enterprise Architect to join our team at CV Library. As a Snowflake Enterprise Architect, you will be responsible for designing and implementing large-scale Snowflake solutions for our clients. You will work closely with clients to understand their business needs and develop tailored data strategies to meet their...


  • Milton Keynes, Milton Keynes, United Kingdom TECHOHANA Full time

    Job SummaryA forward-thinking financial services organisation is seeking a seasoned Salesforce professional to join their team as a Salesforce Solution Architect.The successful candidate will be responsible for shaping the overall architecture of the Salesforce platform, ensuring alignment with business needs and strategic goals.Salary: £700 - £900 per...


  • Milton Keynes, Milton Keynes, United Kingdom SF Executive Full time

    Job Title: Director of Engineering SolutionsWe are seeking a highly experienced Director of Engineering Solutions to lead our design and innovation efforts at SF Executive.About the Role:The successful candidate will be responsible for developing and implementing engineering solutions that meet the needs of our clients.Key Responsibilities:Developing and...


  • Milton Keynes, Milton Keynes, United Kingdom Henderson Scott UK Full time

    Job Title: Enterprise IT ProfessionalLocation: Milton KeynesEstimated Salary: £500 per dayAbout the RoleWe are seeking a skilled SC Cleared Enterprise IT Professional to join our team in Milton Keynes for an initial 6-month contract.The successful candidate will be part of an exciting project to enhance and support a highly secure platform and...


  • Milton Keynes, Milton Keynes, United Kingdom CV Consulting Ltd Full time

    CV Consulting Ltd is seeking a highly skilled Client Services Director to lead our client accounts in delivering creative and digital solutions. As the primary link between the client and the agency, you will be responsible for assisting the Senior Account Manager/Head of Client Services in delivering projects from scoping/briefing stage to timings and...


  • Milton Keynes, Milton Keynes, United Kingdom Personal Group Full time

    At Personal Group, we are seeking a skilled Enterprise Sales Specialist to join our team. This exciting opportunity will see you engaging with clients across the UK, promoting our innovative digital and traditional employee benefits and insurance products.Salary: The starting base salary for this role is $25,500, with potential to increase to up to $40,000...


  • Milton Keynes, Milton Keynes, United Kingdom Run-Time Group Ltd Full time

    About the RoleWe are looking for a talented Enterprise Systems Architect to join our team at Run-Time Group Ltd. As a key member of our infrastructure team, you will be responsible for designing and implementing complex systems using VMWare technology.With a strong focus on scalability and reliability, you will work closely with our team to ensure the...


  • Milton Keynes, Milton Keynes, United Kingdom Hamilton Barnes Associates Limited Full time

    Career Opportunity: Windows Enterprise ArchitectWe are seeking a highly skilled Windows Enterprise Architect to join our team at HAMILTON BARNES ASSOCIATES LIMITED. In this role, you will be responsible for designing, implementing, and maintaining enterprise-level Windows Server environments.Responsibilities:Design and implement Windows Server environments...


  • Milton Keynes, Milton Keynes, United Kingdom Compass Group UK Full time

    Unlock Your Potential as a Sales and Event Solutions DirectorUnity Place is a premier venue in Milton Keynes, known for hosting a variety of events ranging from corporate meetings to social gatherings. We are seeking a highly experienced Sales and Event Solutions Director to lead our sales and events team and contribute to the growth of our events business....

  • Sales Director

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    This is an exciting opportunity to join a well-established company within the warehousing automation industry, which is rapidly expanding across the UK. As a seasoned sales professional, you will be responsible for selling integrated systems and solutions to end-users in various sectors such as retail, wholesale, food & drink, and pharma. You will need to...


  • Milton Keynes, Milton Keynes, United Kingdom Swift Recruitment Full time

    We are seeking a highly motivated Sales Executive to join our team in Milton Keynes. As a key member of our sales team, you will be responsible for generating new business leads, developing and maintaining relationships with clients, and driving revenue growth. Our ideal candidate will have a proven track record in selling SaaS solutions, a strong...


  • Milton Keynes, Milton Keynes, United Kingdom DataCareers Full time

    Job Title: Client Success Director (Employee Programs)DataCareers is looking for a skilled Client Success Director (Employee Programs) to lead our employee engagement efforts in the Milton Keynes region.The estimated annual salary for this position is up to £55,000.This is a permanent, full-time opportunity requiring a seasoned professional in Employee...


  • Milton Keynes, Milton Keynes, United Kingdom Rippling Full time

    Job Title: Regional Business Development ManagerLocation: Remote (with travel opportunities)About Us:We are a leading provider of trusted supplier data, supplier portal software, controls, audit and analytics software, and AP recovery audit services. Our innovative solutions are built on our SmartVM database of over 20 million supplier records with contacts,...


  • Milton Keynes, Milton Keynes, United Kingdom Runtime Group Ltd Full time

    Job Title: Enterprise Security ArchitectWe are seeking a highly skilled Enterprise Security Architect to join our team on a 6-month contract. This role is an excellent opportunity for individuals with expertise in Microsoft Azure and M365 security solutions to contribute to the design and implementation of robust security strategies for cloud environments.As...