Senior Project Manager

4 weeks ago


Bracknell, Bracknell Forest, United Kingdom TEKsystems Full time
Job Description

The Engagement Delivery Lead role is a critical position within the TEKsystems Global Services (TGS) Practice Delivery organization. This role is responsible for managing one or more projects/engagements at a time, ensuring successful delivery and meeting customer expectations.

Key Responsibilities:

  • Delivery Management: Manage the delivery of engagements, ensuring scope, timeline, and budget are met.
  • Account & Customer Management: Establish and maintain strong relationships with customers, understanding their needs and expectations.
  • Management Responsibilities: Lead and direct delivery activities across multiple engagements, ensuring effective communication and collaboration.
  • Resource Management: Manage consultant requirements, track performance, and ensure timely onboarding and offboarding.

Requirements:

  • Bachelor's degree, preferably with a Master's degree.
  • IT experience, customer project/engagement delivery exposure, and agile methodologies awareness.
  • Experience managing and delivering professional managed services to customers.
  • Greenfield development, application modernization, and cloud technologies awareness.

Behavioral Competencies and Responsibilities:

  • Customer-first mindset.
  • Collaborates with internal stakeholders and delivery teams to discuss engagement strategy, scope, and overall health.
  • Communicates effectively, thoroughly documenting escalation procedures and communicating to necessary audiences.
  • Instills trust by maintaining positive rapport with consultants and customers.
  • Action-oriented, identifying concerns and quickly communicating them.

About TEKsystems:

TEKsystems is a leading provider of IT staffing and services. We help our clients achieve their business objectives by providing expert IT talent and innovative solutions.


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