Senior Project Manager
4 weeks ago
The Engagement Delivery Lead role is a critical position within the TEKsystems Global Services (TGS) Practice Delivery organization. This role is responsible for managing one or more projects/engagements at a time, ensuring successful delivery and meeting customer expectations.
Key Responsibilities:
- Delivery Management: Manage the delivery of engagements, ensuring scope, timeline, and budget are met.
- Account & Customer Management: Establish and maintain strong relationships with customers, understanding their needs and expectations.
- Management Responsibilities: Lead and direct delivery activities across multiple engagements, ensuring effective communication and collaboration.
- Resource Management: Manage consultant requirements, track performance, and ensure timely onboarding and offboarding.
Requirements:
- Bachelor's degree, preferably with a Master's degree.
- IT experience, customer project/engagement delivery exposure, and agile methodologies awareness.
- Experience managing and delivering professional managed services to customers.
- Greenfield development, application modernization, and cloud technologies awareness.
Behavioral Competencies and Responsibilities:
- Customer-first mindset.
- Collaborates with internal stakeholders and delivery teams to discuss engagement strategy, scope, and overall health.
- Communicates effectively, thoroughly documenting escalation procedures and communicating to necessary audiences.
- Instills trust by maintaining positive rapport with consultants and customers.
- Action-oriented, identifying concerns and quickly communicating them.
About TEKsystems:
TEKsystems is a leading provider of IT staffing and services. We help our clients achieve their business objectives by providing expert IT talent and innovative solutions.
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