Housekeeping Associate

23 hours ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Guest Service Assistant - Housekeeping

Located in a welcoming hotel ideal for business or leisure.

We are seeking an enthusiastic team member to act as a Guest Service Assistant in the housekeeping department. This role involves delivering a friendly and efficient service to create a warm atmosphere for all our guests and ensure they have a great experience. You will be totally guest-focused, ensuring we create memorable stays for all our guests, consistently delivering excellent customer service with an informed, friendly and effective approach.

Key Responsibilities:
  • Support the line manager in maintaining linen stock.
  • To provide an efficient and friendly service to guests at all times and strive to increase guest satisfaction.
  • To maintain public areas, stores, back office and staff areas in a clean condition.
  • To clearly communicate with other departments to ensure minimal impact on guest service.

This role of Guest Service Assistant will focus primarily in the housekeeping department, but may need to support other departments depending on business needs.

We are committed to hiring a diverse workforce and sustaining an inclusive culture.

Estimated Salary: £11.44 / hour



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