Database Support Specialist

1 day ago

London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time
About the Role

The Advancement Operations team at nationalmuseums.org is seeking a highly skilled Database Support Specialist to provide essential database support for the team and particularly for the maintenance and updating of accurate Membership gifts and records.

This role will involve working closely with the Data Manager: Membership to ensure that stakeholders receive accurate data on time. You will also be liaising with the Database Manager and the Membership Services team on a regular basis to discuss and investigate data issues.

We are looking for someone who can maintain and update confidential data accurately on the Raiser's Edge fundraising database. A significant amount of data entry work is required, and you must have strong IT skills with a good understanding of databases and prior experience of using spreadsheets or data entry software.

You will be responsible for data integrity in Raiser's Edge and help maintain data documentation, especially in relation to Membership, donor and prospect data. Additionally, you will assist the Data Manager and the Gifts and Planning team in the processing of donations such as cheque or card payments.

Key Responsibilities
  1. Maintain and update confidential data accurately on the Raiser's Edge fundraising database.
  2. Assist the Data Manager: Membership in the process of Membership renewals and the management of Membership Direct Debits.
  3. Be responsible for data integrity in Raiser's Edge and help maintain data documentation.
  4. Assist the Data Manager and the Gifts and Planning team in the processing of donations.
Requirements
  • Strong IT skills with a good understanding of databases and prior experience of using spreadsheets or data entry software.
  • An active problem solver with the ability to multitask effectively in a busy office environment while maintaining strong attention to detail.
Benefits
  1. A competitive salary of £32,000 - £37,000 per annum depending on experience.
  2. Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and bank holidays.
  3. Membership of the civil service defined benefit pension scheme.
  4. Participation in private and public Museum activities.
  5. Interest-free travel, bicycle and rental deposit loans.
  6. Professional and personal development opportunities.
  7. Employee Assistance Programme.
  8. Discounts on food and gift shop purchases.

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