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Gas Supervisor Technical Team Leader

2 months ago

Enfield Town, Greater London, United Kingdom Liberty Group Full time
About the Role

We are seeking a highly skilled and experienced Gas Supervisor Technical Team Leader to join our team at Liberty Group. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our gas services.

Key Responsibilities
  • Manage contract requirements for a range of jobs, including gas installs, gas maintenance, and repairs.
  • Meet client and business KPIs, ensuring high levels of customer satisfaction and service delivery.
  • Work predominantly in the field, managing a team of engineers to undertake a wide range of works in domestic and commercial properties.
  • Deliver works to the highest standards, ensuring compliance with industry regulations and company policies.
  • Deputise for line management, providing leadership and guidance to team members as needed.
  • Complete regular asset, van stock, PPE, uniform, and vehicle inspections to ensure compliance with company standards.
  • Develop and maintain strong knowledge of contract parameters and implications, as well as company procurement processes.
  • Adopt and apply the company escalation protocol, ensuring timely and effective resolution of issues.
  • Support the team in the field and back office with end-to-end processes, ensuring seamless service delivery.
Requirements
  • Recognised formal training attaining the relevant craft qualification.
  • NVQ Level 2/3 or equivalent.
  • ACS Qualifications CCN1, HTR1, CKR1, CENWAT.
  • LPG, UNVENTED qualifications are desirable.
  • Understanding of gas legislation.
  • Full driving license.
  • Understanding of Health and Safety and working to best practice.
  • Ability to manage own time and workload.
  • Experience of working with the public, demonstrating excellent customer service.
What We Offer
  • Company Van & Petrol Card.
  • Pension scheme.
  • 25 days Annual Leave, plus Bank Holidays.
  • Cycle to Work scheme.
  • Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher.
  • YuLife, includes:
  • Life Insurance/Death in service benefit – 2x annual salary value.
  • Smart Health (including round the clock access to 24/7 UK-based GPs).
  • Best Doctors to provide a second opinion on complex cases or diagnosis.
  • Mental Health Support, 4-6 sessions with a psychologist or psychotherapist.
  • Online Health Check.
  • Nutrition consultations.
  • Online fitness program.
  • YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor.
  • Free will writing.
  • Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
  • Exclusive membership and wellbeing product discounts.
  • Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
  • Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans.
  • Discounted gym membership.
  • Savings on cinema tickets, travel, holidays & retail.
  • Death in Service Payment.