IT Training and Process Analyst

1 month ago


Leicester, Leicester, United Kingdom IDEAL PERSONNEL Full time

Job Title: IT Training and Process Analyst

Job Summary:

We are seeking an experienced IT Trainer and Process Analyst to join our close-knit IT team. As an IT Trainer and Process Analyst, you will be responsible for designing and delivering IT training, improving employee technical skills, and supporting the IT Director with various tasks to provide a smooth IT process for the business.

Key Responsibilities:

  1. Identify IT training needs for all users, across all offices
  2. Design and maintain all training materials, user guides, and training videos for all required IT training
  3. Maintenance and delivery of the IT Induction programme for new starters
  4. Design and deliver a range of structured and ad hoc training opportunities and provide advice and guidance to users, at all levels, across the business
  5. Contribute to the policing of IT quality standards and IT policies throughout the business
  6. Supported by the IT Director and other members of the Digital Adoption Team, work with each department to document business processes and identify efficiency savings through the use/adoption of technology

Requirements:

  1. Knowledge/understanding of IT packages such as Microsoft Office, Microsoft Windows
  2. Strong communication and presentation skills
  3. GCSE Grades A to C or equivalent
  4. Excellent attention to detail and confidentiality
  5. Excellent communication skills (written and verbal)
  6. Ability to work professionally and independently
  7. A working and support knowledge of legal software applications is desirable
  8. Good customer service skills

Work Location: In person, contracted office with the ability to travel to other regional offices when required.



  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    We're a dynamic and forward-thinking company that values innovation and creativity. Our 4Cs principles guide everything we do: colleagues, customers, company, and community. As a Business Process Analyst, you will play a key role in helping us achieve our goals.Job SummaryWe are seeking an experienced Business Process Analyst to join our team. The successful...


  • Leicester, Leicester, United Kingdom IDEAL PERSONNEL Full time

    About the Role:We are seeking an IT Trainer and Process Analyst to join our close-knit, friendly IT team. The successful candidate will be responsible for designing and delivering IT training, improving employee technical skills, and supporting the IT Director with various tasks to provide a smooth IT process for the business.Main Responsibilities:Identify...


  • Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

    About the Role:We are seeking a skilled Senior Financial Analyst to join our team at Otis. As a key member of our financial operations, you will be responsible for analyzing financial data, identifying trends, and providing insights to inform business decisions.Key Responsibilities:Develop and maintain financial models to forecast revenue and expensesAnalyze...


  • Leicester, Leicester, United Kingdom Accountancy And Finance Personnel Limited Full time

    A Financial Analyst Trainee is required for a prestigious company in Leicester. This is a permanent opportunity to work in a successful finance team with an excellent support structure. The salary is up to £55,000.Job Title: Financial Analyst TraineePrepare the monthly management accountsP&L and Balance sheetKPI reportingManage the fixed asset...


  • Leicester, Leicester, United Kingdom Fruition IT Resources Limited Full time

    About the RoleWe are looking for a skilled Service Desk Analyst to provide top-tier technical support as part of our dedicated IT service team.Key ResponsibilitiesThe successful candidate will be responsible for:Delivering exceptional technical support to end-users.FOLLOWING established processes to ensure high-quality service delivery.Maintaining effective...


  • Leicester, Leicester, United Kingdom Fruition IT Resources Limited Full time

    Role OverviewThis is a permanent role offering a unique opportunity to enhance service operations, support compliance, and ensure customer satisfaction.Job DescriptionWe are seeking an experienced Service Desk Analyst to join our dedicated IT service team, delivering exceptional support across the organization.Technical Support: Provide first-line technical...


  • Leicester, Leicester, United Kingdom Flogas Britain Full time

    Business Analysis RoleAt Flogas, we're working towards delivering 100% renewable energy to our customers by 2040 and we're looking for a talented Business Analysis professional to help us achieve this goal.As a Business Analyst, you will be responsible for extracting and documenting requirements and process maps for business processes and supporting a range...


  • Leicester, Leicester, United Kingdom AXA Full time

    About AXA UK Support FunctionsAXA UK Support Functions powers AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us.Job SummaryWe are seeking a skilled Business Process Lead to join our Business Change team. As a key member of the team, you will play a crucial role in...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a skilled Business Change Analyst to join our team at Hastings Direct. As a Business Change Analyst, you will play a crucial role in driving business change and transformation within our organization.Key ResponsibilitiesWork with business stakeholders to understand their change opportunities and define the scope of...


  • Leicester, Leicester, United Kingdom fish4.co - Jobboard Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at fish4.co - Jobboard. As a Senior Financial Analyst, you will be responsible for supporting the finance department to meet deadlines and ensuring all transactions are processed in a timely and efficient manner.Key ResponsibilitiesEnsure purchase ledger, sales ledger, and...


  • Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

    About the Role:We are seeking a highly skilled Senior Financial Analyst to join our team at Otis. As a key member of our finance department, you will be responsible for analyzing financial data, identifying trends, and providing insights to inform business decisions.Key Responsibilities:Develop and maintain financial models to forecast revenue and...

  • Training Coordinator

    1 month ago


    Leicester, Leicester, United Kingdom Danaher and Walsh Full time

    About the RoleWe are seeking a highly skilled Training Coordinator to join our team at Danaher & Walsh. As a Training Coordinator, you will be responsible for identifying training needs within the business and coordinating the booking of these courses. You will also collaborate with outside providers to put together bespoke training courses, administer and...

  • Financial Analyst

    1 month ago


    Leicester, Leicester, United Kingdom Next Full time

    Job Title: Financial AnalystLocation: Head Office, LeicesterSalary: Competitive plus bonus & benefitsNext PLC is a British multinational retailer known for delivering quality fashion and homeware at affordable prices, both in-store and online. With a presence across the UK and internationally, we are driven by a passion for innovation, quality, and...

  • Training Coordinator

    4 weeks ago


    Leicester, Leicester, United Kingdom Danaher and Walsh Full time

    About the RoleWe are a long-established civil engineering contractor operating across the Midlands, who is experiencing ongoing growth. Due to this increasing level of business, an opportunity has arisen for a Training Coordinator to join our team, based at our Head Office.This role would suit an ambitious candidate with solid experience as a Training...

  • Business Analyst

    2 days ago


    Leicester, Leicester, United Kingdom Flogas Britain Full time

    Job Description:We are seeking a skilled Business Analyst to join our team at Flogas Britain, a leading energy provider in the UK. As a Business Analyst, you will play a crucial role in supporting our IT and Change projects, ensuring seamless delivery of solutions to the business.Responsibilities:Extract and document requirements and process maps for...


  • Leicester, Leicester, United Kingdom Protalent Full time

    Are you a qualified accountant looking to take your career to the next level? We have an exciting opportunity for a Senior Financial Analyst to join our team at Protalent.Key ResponsibilitiesSupport the audit team in planning, execution, and finalization of auditsPrepare statutory and management accounts for clientsAssist in training and supervising junior...

  • Senior Data Analyst

    3 weeks ago


    Leicester, Leicester, United Kingdom Decillion Digital Limited Full time

    Job Title: Data AnalystJob Summary:We are seeking a skilled Data Analyst to join our team at Decillion Digital Limited. The successful candidate will be responsible for analyzing complex data sets, identifying trends, and providing actionable insights to inform business decisions.Key Responsibilities:Filter and analyze data to identify trends and...


  • Leicester, Leicester, United Kingdom Industry Placements Full time

    **Job Summary:**We are seeking an experienced Risk Assessment Analyst to join our audit team at RSM. As a key member of our team, you will be responsible for conducting thorough risk assessments of clients' financial records, processes, and controls.About the Role:Conduct risk assessments of clients' financial records, processes, and controls.Ensure accuracy...

  • Senior Data Analyst

    2 weeks ago


    Leicester, Leicester, United Kingdom 360lifecycle Full time

    We are seeking a skilled Senior Data Analyst to help drive business growth through data-driven insights.About the RoleThe ideal candidate will have hands-on experience with data integration tools, T-SQL, and Azure SQL Database, as well as a solid understanding of data normalisation techniques and database concepts.The successful candidate will design,...


  • Leicester, Leicester, United Kingdom NEXT Retail Ltd. Full time

    Welcome to a leadership role in our Developments team at NEXT Retail Ltd., where you'll be responsible for mentoring and guiding a team of Senior Business Analysts while driving the analysis, documentation, and improvement of business processes and systems.About the RoleAs a Lead Business Analyst at NEXT, you will play a key part in leading the development...