Hospitality Operations Manager

20 hours ago


Ascot, Windsor and Maidenhead, United Kingdom Ginger Recruitment Services Limited Full time

Job Title: Hospitality Operations Manager

About the Role:

We are seeking a skilled Hospitality Operations Manager to join our team at Ginger Recruitment Services Limited. This is an exciting opportunity to lead nightly Front of House operations and ensure seamless service in a luxurious setting.

Key Responsibilities:

  • Lead and oversee nightly Front of House operations to ensure smooth and efficient service
  • Handle guest concerns, providing prompt resolutions and maintaining satisfaction
  • Conduct inspections of guest and back-office areas to uphold quality and safety standards
  • Prepare nightly reports and manage end-of-day procedures
  • Communicate effectively with departments to anticipate and fulfil guest needs

Requirements:

  • Strong leadership skills with experience managing nightly operations
  • Exceptional problem-solving abilities to handle guest inquiries and challenges
  • Proficient in hotel management systems and reporting tools
  • Excellent communication and organizational skills
  • Previous experience in luxury hospitality or a similar environment

Compensation: £34,000 + Benefits



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