Hospitality Operations Manager
20 hours ago
Job Title: Hospitality Operations Manager
About the Role:
We are seeking a skilled Hospitality Operations Manager to join our team at Ginger Recruitment Services Limited. This is an exciting opportunity to lead nightly Front of House operations and ensure seamless service in a luxurious setting.
Key Responsibilities:
- Lead and oversee nightly Front of House operations to ensure smooth and efficient service
- Handle guest concerns, providing prompt resolutions and maintaining satisfaction
- Conduct inspections of guest and back-office areas to uphold quality and safety standards
- Prepare nightly reports and manage end-of-day procedures
- Communicate effectively with departments to anticipate and fulfil guest needs
Requirements:
- Strong leadership skills with experience managing nightly operations
- Exceptional problem-solving abilities to handle guest inquiries and challenges
- Proficient in hotel management systems and reporting tools
- Excellent communication and organizational skills
- Previous experience in luxury hospitality or a similar environment
Compensation: £34,000 + Benefits
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