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Site Service Technician

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Rochester, Medway, United Kingdom Response Personnel Ltd Full time
Our Site Service division is a key part of Response Personnel Ltd, covering a range of disciplines including diagnostic work, new installations, removal and re-installations of components, upgrades, renewals, hose replacement service, and system monitoring. We are a privately owned company operating for over 30 years with a wealth of experience within the industry through our team of engineers; currently employing 28 personnel across the range of disciplines we operate in.

We are seeking an experienced qualified Site Service Technician to work with our site service team and Technical Manager to carry out installations, service and repairs, reactive fault finding and call out on our customers sites as well as working on projects in our factory.

The ideal candidate will be able to add quality to our team; they will be able to work well on their own initiative or as part of a vibrant team in a growing business.

In return, they will benefit from a supportive employer and receive benefits including career progression, competitive marketplace salary, contributory pension scheme, cashback healthcare scheme, bonus scheme, and 20 days annual holiday increasing to 25 days for length of service.

This is a great opportunity to grow within an already successful and growing business. This position has opportunities for development into supervisory and management for the right candidate.

Responsibilities:

* Perform preventative maintenance and repairs on hydraulic equipment
* Troubleshoot equipment malfunctions
* Consult with customers on repair and safety related issues
* Generate sales leads during service calls
* Complete appropriate documentation
* Complete all necessary reports and inspections as required
* Adhere to existing processes while contributing to improvements

Requirements:

* City and Guilds or NVQ equivalent in Mechanical Engineering
* Practical experience with hydraulic equipment, systems preferred, product training will be given
* Good grasp of the English language (verbal and written)
* Strong interpersonal skills as there is extensive customer contact
* Committed to safety
* Physically fit and able to work at heights
* Willingness to work extra hours
* Hold a current driving license

Desirable qualifications include CSCS Card, SSSTS or SMSTS, Confined Space Training, First Aid at Work, and Fork truck, MEWP, Crane experience.