Service Delivery Coordinator
1 month ago
At dormakaba, we are seeking a Service Delivery Coordinator to play a vital role in our field service operations. As a Service Delivery Coordinator, you will be responsible for collaborating with our service engineers to plan, prioritize, and organize their day-to-day operations. This role requires excellent communication skills, both verbal and written, to effectively liaise with customers and internal teams to ensure seamless service delivery.
An Experience that Matters: Skills and Qualifications
We are looking for a candidate with:
- Exceptional customer service skills, ideally from a business-to-business environment, with the ability to communicate clearly and build strong relationships with customers.
- Proficiency in MS Office products and experience with CRM packages, such as Servicemax, would be an advantage.
- Proven problem-solving skills and ability to work in a fast-paced environment.
A Workplace that Matters: Our Offering
As a Service Delivery Coordinator at dormakaba, you will be part of a dynamic team that values employee development and well-being. We offer a range of benefits, including:
- 25 days annual leave + bank holidays
- Enhanced maternity/paternity benefits
- Medical insurance and medical cash plan
- Employee discount platform
We are committed to creating a positive and inclusive work environment that supports our employees' growth and success. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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