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Retail Sales Assistant and Key Holder
2 months ago
About The Works
The Works is a dynamic and inspiring retail company that aims to ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. Our stores are a haven for customers to discover new products, learn, and grow.
Job Summary
We are seeking a highly motivated and enthusiastic Retail Sales Assistant and Key Holder to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Customer Service
- Provide exceptional customer service, ensuring that customers have a positive and engaging experience in our store.
- Respond to customer inquiries, resolve issues, and make recommendations to meet their needs.
- Product Knowledge
- Develop and maintain a high level of product knowledge, including our range of products, promotions, and services.
- Use this knowledge to make recommendations to customers, drive sales, and increase customer satisfaction.
- Store Operations
- Assist with store opening and closing procedures, including cash handling, stock management, and visual merchandising.
- Contribute to maintaining a clean, safe, and organized store environment.
- Teamwork
- Work collaboratively with the store team to achieve sales targets, meet customer needs, and maintain a positive store atmosphere.
- Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
- Skills and Qualities
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong product knowledge and sales skills.
- Ability to work collaboratively as part of a team.
- Experience and Education
- No prior experience is required, but a passion for retail and customer service is essential.
- Ability to work flexible hours, including weekends and holidays.
What We Offer
- Competitive Salary and Benefits
- A competitive salary and benefits package, including a 25% colleague discount and access to exclusive online discounts.
- Opportunities for Growth and Development
- Training and development opportunities to enhance your skills and knowledge.
- Opportunities for career advancement and professional growth.
- A Fun and Supportive Work Environment
- A dynamic and inspiring work environment that encourages creativity, innovation, and teamwork.
- A supportive and inclusive team culture that values diversity and promotes well-being.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
