Sales Ambassador for Fine Wines

2 weeks ago


Witney, Oxfordshire, United Kingdom Majestic Full time

Exceptional Sales Role

Majestic Wine is a leading wine specialist with stores across the UK. We're seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant.

About Us

With over 1, different wines, spirits, and beers, we offer an extensive range that's perfect for any occasion. Our stores are manned by knowledgeable colleagues who provide exceptional customer service.

The Role

As a Sales Assistant, you'll play a vital role in delivering exceptional customer experiences and driving sales performance. You'll work closely with your store team to meet targets, maintain a well-organized store environment, and provide expert advice on our products.

Key Responsibilities

  • Drive sales performance by identifying opportunities and maximising sales potential.
  • Deliver exceptional customer service by engaging with customers, answering product-related questions, and providing recommendations.
  • Maintain a clean and well-organized store environment, adhering to company standards.
  • Collaborate with colleagues to achieve shared goals and support each other in meeting targets.
  • Stay up-to-date with product knowledge, attend training sessions, and participate in initiatives to enhance skills and confidence.
  • Contribute to store operations, including receiving stock deliveries, merchandising products, and maintaining a safe working environment.
  • Identify areas for improvement and suggest solutions to enhance operational efficiency and customer satisfaction.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements and Qualifications

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and time-management skills.
  • Basic knowledge of wine or a willingness to learn.
  • Valid UK/EU/EEA driving license (for at least 12 months) with no more than 6 penalty points.

What We Offer

In return for your hard work and dedication, we offer a competitive salary (£18,000 - £22,000 per annum), uniform, and access to our Retail Trust benefits scheme, which includes staff discounts, counselling services, and company sick pay.

Contract Details

This is a permanent contract with a minimum of 22.5 hours per week.



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