IT Project Manager

2 days ago


Bedford, Bedford, United Kingdom ZipRecruiter Full time
Job Description

We're looking for a motivated and experienced IT professional to join our team as a Senior Field Systems Engineer. In this role, you will be responsible for leading exciting projects using the latest systems and technologies to serve our professional clients.

About Our Company

We're a highly successful Technology Services Company based in the Dallas-Fort Worth area, serving clients from small to medium-sized professional businesses and non-profit organizations.

Key Responsibilities
  • Supporting desktops, mobile devices, servers, and networks via various means including phone, email, remote access tools, and onsite visits.
  • Troubleshooting, installing, and maintaining equipment at client locations, as well as managing client requests for additional services or equipment.
  • Participating in internal and client meetings, developing client IT strategies, and maintaining company records and customer network documentation.
  • Assisting Help Desk Technicians, Field Technicians, and Field Engineers with escalated support issues.
Requirements
  • Proven experience working on servers and multiple complex projects as a lead technician.
  • Ability to pass advanced proficiency tests on hardware, software, networking, servers, cloud services, and mobile devices.
  • Travel requirements include visiting client sites using a private vehicle, hired vehicle, walking, or public transit.
  • Able to lead technicians on server and workstation projects and diagnose network issues.
  • Cloud, Microsoft 365, and Microsoft Azure certifications are a plus.
What We Offer
  • Estimated salary: $90,000 - $120,000 per year.
  • Comprehensive benefits package, Paid Time Off, Company Provided Training, and opportunities for growth and development.
Selection Process

Qualified applicants must complete an assessment to be considered for the position and progress through the interview process.


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