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Executive Director
2 months ago
Job Summary:
We are seeking an experienced General Manager to lead our team at The Lobster Smack, a classic British pub with a rich history. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.
About the Role:
- Develop and implement business strategies to drive sales growth and improve profitability.
- Lead and manage a team of staff to deliver exceptional customer service and maintain high standards of quality and safety.
- Monitor and control costs, including labor, inventory, and overheads.
- Build and maintain strong relationships with customers, suppliers, and stakeholders.
- Identify and capitalize on opportunities to improve the customer experience and increase revenue.
Requirements:
- Proven experience as a General Manager or in a similar leadership role.
- Strong business acumen and ability to analyze data to inform business decisions.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Knowledge of food and beverage operations, including menu planning, inventory management, and staff training.
What We Offer:
- Bonus opportunities.
- Award-winning training and development programs.
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate.
- Referral scheme of up to £1,000 per person.
- Private Medical Insurance.
- Dental Insurance.
- Employee Assistance – Licence Trade Charity.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Vitality Healthcare.
- Discounted Dental Insurance.
- Wagestream – Early access to your earned wages.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.