Senior Insurance Account Associate

3 weeks ago


London, Greater London, United Kingdom Lockton Companies Full time

At Lockton, we're passionate about helping our people achieve their ultimate potential. We're active listeners working to ensure understanding and problem solvers developing innovative solutions.

About the Position

An exciting opportunity has arisen for an analytical individual to join our Insurance Broker Accounts (IBA) team – who work closely with Lockton's clients and insurance underwriters to carry out the reconciliation and management of client money.

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

Your Responsibilities

This is an excellent role for someone with an interest in finance and a keen eye for detail to join a dynamic and growing business.

The successful candidate will demonstrate a high degree of accuracy and initiative and will be an excellent communicator who builds positive and successful relationships with stakeholders.

Key responsibilities of the role include:

  • Supporting the day-to-day running of the bureau team by reviewing Power BI dashboards to release available items to the bureau for settlement.
  • Reviewing incoming signings that have not auto-matched in the IBA ledger.
  • Making premium payments (PPWs) to insurance underwriters to deadlines.
  • Daily prioritization and escalation of pending or suspected NOC activity liaising with all key stakeholders to ensure timely resolution.
  • Delivering exceptional client service (external and internal) by acting as a liaison for our clients or insurance underwriters.
  • Reconciling accounts by working with clients, insurance underwriters, and brokers to ensure funds are collected.
  • Managing query escalation to Lockton's broking divisions and within IBA, ensuring compliance with internal procedures and external regulatory requirements.
Qualifications

Candidate requirements include:

  • A good understanding of general and legal principles applicable to insurance, particularly FSA client money rules.
  • A working knowledge of computer desktop software provided by Lockton, including Microsoft Office suite, Excel, Brokersure BE/EA, Power BI, Sector, and A4B.
  • Good numerical ability and an analytical mindset.
  • Ability to communicate effectively and professionally both verbally and in writing to maintain positive and successful business relationships.
  • Ability to compile, analyze, and interpret financial information and data to facilitate decision-making.

We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience.



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