Technical Coordinator for Maintenance and Materials

1 week ago


West Bromwich, Sandwell, United Kingdom Platinum Recruitment Consultancy Full time

Job Title: Technical Coordinator for Maintenance and Materials

Location: Langley, Berkshire

  • Job Summary: We are seeking a skilled Technical Coordinator to join our Maintenance and Materials team.
  • Responsibilities:
    • Manage incoming customer emails and phone calls regarding technical questions.
    • Evaluate returned items with technical faults.
    • Organise replacement parts for despatch to customers.
    • Work with the warehouse to ensure spare parts are correct and up-to-date.
    • Collaborate with suppliers on defective products and improvements.
    • Train staff on products and technical issues.
    • Learn products to advise and guide customers.
    • Improve technical processes and automate tasks where possible.

Requirements:

  • Good DIY, plumbing, or heating experience.
  • Ability to work with the Sage 200 system.
  • Excellent communication and problem-solving skills.


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