Technical Support Engineer
5 days ago
About the Role:
As a Technical Support Engineer at Rise Technical Recruitment, you will be responsible for providing day-to-day support to service and spares departments, customer support via phone and email, managing delivery and collection, generating documentation, and traveling to customer sites to service machinery.
Industry-Leading Company:
Rise Technical Recruitment is a well-respected company that specializes in supplying and servicing CNC machinery. With a reputation for exceptional service, we are looking for a proactive individual to help maintain strong customer relationships and contribute to the company's overall efficiency.
Salary and Benefits:
The salary for this role is £42,000 per annum, with a range of benefits including a company car, health care, enhanced pension, life insurance, training, and holidays. You will also have the opportunity to advance your career in a hybrid position, providing variety in your day-to-day work with a blend of office work and hands-on tasks.
Key Responsibilities:
- Providing day-to-day support to service and spares departments
- Customer support via phone and email
- Managing delivery and collection
- Generating documentation
- Traveling to customer sites to service machinery
Required Skills and Qualifications:
- Experience working with CNC machinery (twin spindle and twin turret)
- Experience using Fanuc controls
- Competent IT skills
- Lives in a commutable distance to Derby
- Customer-facing experience
About You:
We are looking for an experienced individual with a passion for CNC machinery and excellent communication skills. If you are a proactive problem-solver who is comfortable working in a fast-paced environment, we would love to hear from you.
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