Breakfast Service Associate

2 weeks ago


London, Greater London, United Kingdom Hilton Hotels Full time
Breakfast Host/Hostess Role at Conrad London St James

We are seeking a skilled Breakfast Host/Hostess to join our team at Conrad London St James, a luxury hotel in the heart of Westminster. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to delivering high levels of customer service.

The Breakfast Host/Hostess will be responsible for greeting guests, coordinating seating, and managing table set-ups. They will also be expected to work in all areas of Food and Beverage, including Bar, Restaurant, Room Service, and Conference and Events. The role requires flexibility to respond to a range of different work situations and the ability to work on your own or in teams.

Key Responsibilities:

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Upsell with latest departmental incentives
  • Manage table set-ups
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations, and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware

We offer a competitive hourly rate, uniforms, meals while on duty, and a global travel program for team members. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Travel is easy with St James Park Tube Station (District & Circle Line) across the road, Westminster Tube Station (Jubilee Line, 4 Mins Walk), Victoria Station (8 Mins Walk), and Waterloo Station (10 Mins Walk) nearby.



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